Hotel Wingport Nagasaki

Reservation Center

TERMS OF SERVICE


 

Terms and Conditions for Accommodation Contracts

Article 1
  1. Contracts for Accommodation and related agreements to be entered into between this Hotel and the Guest to be accommodated shall be subject to these Terms and conditions. And any particulars not provided for herein shall be governed by laws and regulations and/or generally accepted practices.
  2. In the case when the Hotel has entered into a special contract with the Guest insofar as such special contract does not violate laws and regulations and generally accepted practices, notwithstanding the preceding Paragraph, the special contract shall take precedence over the provision of these Terms and Conditions.

Application for Accommodation Contracts

Article 2
  1. A Guest who intends to make an application for an Accommodation Contract with the hotel shall notify the Hotel of the following particulars:
    1. Name of the Guest(s);
    2. Date of Accommodation and estimated time of arrival;
    3. Accommodation Charges (based, in principle, on the Basic Accommodation Charges listed in the Attached Table No.1); and,
    4. Other particulars deemed necessary by the Hotel.
  2. In the case when the Guest requests, during his/her stay, extension of the accommodation beyond the date in subparagraph 2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.

Conclusion of Accommodation Contracts, etc.

Article 3
  1. A contract for accommodation shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply when it has been proved that the Hotel has not accepted the application.
  2. When a Contract for Accommodation has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit fixed by the Hotel within the limits of Basic Accommodation Charges covering the Guest’s entire period of stay (3 days when the period of stay exceeds 3 days) by the date specified by the Hotel.
  3. The deposit shall be first used for the Total Accommodation Charges to be paid by the Guest, then secondly for the cancellation charges under Article 6 and thirdly for the reparations under Article 18 as applicable, and the remainder, if any, shall be refunded at the time of the payment of the Accommodation Charges as stated in Article 12.
  4. When the Guest has failed to pay the deposit by the date as stipulated in Paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in the case where the Guest is thus informed by the Hotel when the period of payment of the deposit is specified.

Special Contracts Requiring No Accommodation Deposit

Article 4
  1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring no accommodation deposit after the contract has been concluded as stipulated in the same paragraph.
  2. In the case when the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as that the Hotel has accepted a special contract prescribed in the preceding Paragraph.

Refusal of Accommodation Contracts

Article 5
  1. The Hotel may not accept the conclusion of Accommodation Contract under any of the following cases:
    1. When the application for accommodation does not confirm with the provisions of these Terms and Conditions;
    2. When the Hotel is fully booked and no room is available;
    3. When the Guest seeking accommodation is a designated gang organization or a member of these organizations specified by the Legislation relating to Prevention of Unjust Acts by Boryoku-dan Members (enacted on March 1,1992) or any persons involved in the organizations;
    4. When the guest seeking accommodation is deemed liable to act any violations including violence, assault, threat, unreasonable claim, gambling, possession or use of illegal drug, gambling, or any disorderly conducts in regard to his/her accommodation or in the Hotel;
    5. When the Guest seeking accommodation is deemed liable to act in a manner disturbing public peace, or contravening the laws or act against the public order or good moral during his/her stay;
    6. When the Guest seeking accommodation can be clearly detected as carrying an infectious disease;
    7. When the Hotel is requested to assume an unreasonable burden in regard to his/her accommodation;
    8. When the Hotel is unable to provide accommodation due to natural calamities, dysfunction of the facilities and/or other unavoidable causes; or
    9. When the applicants are intoxicated or thee is a fear of their causing annoyance to other guests, and/or when applicants use abusive language, causing extreme annoyance to other quests.

Right to Cancel Accommodation Contracts by the Guest

Article 6
  1. The Guest is entitled to cancel the Accommodation Contract by so notifying the Hotel.
  2. In the case when the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case when the Hotel has requested the payment of the deposit during the specified period as prescribed in Paragraph2 of Article 3 and the Guest has cancelled before the payment), the Guest shall pay cancellation charges as listed in the Attached table No.2 However, in the case when a special contract prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of the payment of the cancellation charges in case of cancellation by the Guest.
  3. In the case when the Guest does not appear by estimated arrival time of the accommodation date without an advance notice, the Hotel may regard the Accommodation Contract as being cancelled by the Guest.

Right to Cancel Accommodation Contracts by the Hotel

Article 7
  1. The Hotel may cancel the Accommodation Contract under any of the following cases:
    1. When the Guest seeking accommodation is a designated gang organization or a member of these organization specified by the Legislation relating to Prevention of Unjust Acts by Boryoku-dan Members (enacted on March 1,1992) or any persons involved in the organizations;
    2. When the Guest seeking accommodation is a designated gang organization or a member of these organization specified by the Legislation relating to Prevention of Unjust Acts by Boryoku-dan Members (enacted on March 1,1992) or any persons involved in the organizations;
    3. When the Guest who intends to make an application for an accommodation is deemed liable to act any violations including violence, assault, threat, unreasonable claim, gambling, possession or use of illegal drugs, gambling or any disorderly conducts in regard to his/her accommodation or in the Hotel;
    4. When the Guest seeking accommodation can be clearly detected as carrying an infectious disease;
    5. When the Hotel is requested to assume an unreasonable burden in regards to his/her accommodation;
    6. When the Hotel is unable to provide accommodation due to act of God, natural calamities and/or other unavoidable causes;
    7. When applicants are intoxicated or there is a fear of their causing annoyance to other guests, and/or when applicants use abusive language, causing extreme annoyance to other guests;
    8. When the Guests does not observe prohibited actions such as smoking in bed, mischief to the fire-fighting facilities and other prohibitions of the Use Regulations stipulated by the Hotel;
    9. When the Guest is considered likely to behave in violation of the provisions of Article 10
  2. In the case when the Hotel has canceled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not be entitled to charge the Guest for any of the services in the future during the contractual period which he/she has not received.

Registration

Article 8
  1. The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation.
    1. Name, age, sex, address and occupation of the Guest(s);
    2. Except Japanese nationality, passport number, port and date of disembarkation;
    3. Date and estimated time of departure; and
    4. Other particulars deemed necessary by the Hotel.
  2. In the case when the Guest intends to pay his/her Accommodation Charges prescribed in Article 12 by any means other than Japanese currency, such as coupons or credit cards, these credentials shall be shown in advance at the time of the registration prescribed in the preceding Paragraph.

Occupancy Hours of Guest Rooms

Article 9
  1. The Guest is entitled to occupy the contracted guest room of the Hotel from 3PM till 10:00AM. However, in the case when the Guest is accommodated continuously, the Guest may occupy it all day long, except for the days of arrival or departure.
  2. The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the line prescribed in the same Paragraph. In this case, extra charges shall be paid as follows.
    1. 1) Up to 2:00 PM: JPY 1,000 per hour (tax inclusive)
    2. 2) After 2:00 PM: Full room charge
  3. The Hotel staff may enter the Guest room during the period from 10:00 AM till 3:00 PM due to room cleaning, even though the Guest is in the room. The guest who wants to designate the desired cleaning time shall inform the front desk before 9:00 AM of the day.

Observance of Use Regulations

Article 10
The Guests shall observe the Use Regulation established by the Hotel within the promises of the Hotel.

Business Hours

Article 11
  1. The business hours of the main facilities, etc. of the Hotel are as follows, and those of other facilities, etc. shall be notified in detail by brochures as provided, notices displayed in each place, service directions in guestrooms and others.
    1. Service hours of front desk
      1. Closing Time (main entrance of the lobby): 24 hours open
      2. Front Service 24 hours
  2. The business hours specified in the preceding Paragraph are subject to temporary changes due to unavoidable causes of the Hotel. In such a case, the Guest shall be informed by appropriate means.

Payment of Accommodation Charges

Article 12
  1. The breakdown and method of calculation of the Accommodation Charges, etc. that the Guest shall pay is as listed in the Attached Table No.1.
  2. Accommodation Charges, etc. as stated in the preceding Paragraph shall be paid with Japanese currency or by any means other than Japanese currency such as coupons or credit cards recognized by the Hotel at the front desk at the time of arrival of the Guest.
  3. Accommodation Charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for him/her by the Hotel and are at his/her disposal.

Liabilities of the Hotel

Article 13
The Hotel shall compensate the Guest for the damage if the Hotel has caused such damage to the Guest in the fulfillment or the nonfulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in case when such damage has been caused due to reasons for which the Hotel is no liable.

Handling When the Hotel is unable to provide Contracted Rooms

Article 14
The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practical with the consent of the Guest.

Handling of Deposited Articles

Article 15
  1. The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused to the goods, cash or valuables deposited at the front desk by the Guest, except in the case when this has occurred due to causes of force major. However, for cash and valuables, when the Hotel has requested the Guest to report its kind and value but the Guest has failed to do so, the Hotel shall compensate the Guest within the limit of JPY 50,000.
  2. The Hotel shall not compensate the Guest for the damage when loss, breakage or other damage is caused, through intention or negligence on the part of the Hotel, to the goods, cash or valuables which are brought into the premises of the Hotel by the Guest but are not deposited at the front desk.

Custody of Baggage and/or Belongings of the Guest

Article 16
  1. When the baggage of the Guest is brought into the Hotel before his/her arrival, the Hotel shall be liable to keep it only in the case when such a request has been accepted by the Hotel. The baggage shall be handed over to the Guest at the front desk at the time of his/her check-in
  2. When the baggage or belonging of the Guest is found left after his/her check-out and the ownership of the article is confirmed, the Hotel shall inform the owner of the article left and ask for further instructions. When no instructions is confirmed or no ownership of the article is confirmed, the Hotel shall keep the article for 7 days including the it is found, and after this period, the Hotel shall turn over only the valuables left to the nearest police station. (Beverages and magazines shall be disposed on the day they are found.)
  3. The Hotel liability is regard to the custody of the Guest’s baggage and belongings in the case of the preceding two paragraph shall be assumed in accordance with the provisions of Paragraph 1 of the preceding Article in the case of Paragraph 1, and with the provisions of Paragraph 2 of the same Article in the case of Paragraph 2.

Liability in regard to Parking

Article 17
The Hotel shall not be liable for the custody of the vehicle of the Guest when the Guest utilize the parking lot within the premises of the Hotel, as it shall be regarded that the Hotel simply offers space for parking, whether the key of the vehicle has been deposited to the Hotel or not. However, the Hotel shall compensate the Guest for the damage caused through intention or negligence on the part of the Hotel in regard to management of the parking lot.

Liability of the Guest

Article 18
The Guest shall compensate the Hotel for the damage caused through intention or negligence on the part of the Guest.

Disclaimer

Article 19
The Guest shall be liable for use of any computer communication within and from the premises of the Hotel. The Hotel shall not be liable for disconnection due to system failures or the other reasons and any damage caused to the Guest due to the disconnection. In the case when utilization of computer communication causes the damage to the third party, the computer user shall be liable for the damage and the Hotel shall not be liable for it.

Jurisdiction and Applicable laws

Article 20
Any dispute arising from or in relation to these provisions shall be referred to the Nagasaki District Court or the Nagasaki Summary Court having jurisdiction over the location of this Hotel and resolved in accordance with applicable Japanese laws.
(Attached Table No.1) Calculation method for Accommodation Charges, etc. (Ref. Paragraph 1 of Article 2 and Paragraph 1 of Article 12)
Contents Composition Tax
Total Amount paid by the Guest Accommodation Charges ①) Basic Accommodation Charge (Room Charge)
②) Service Charge
③) Consumption Tax
(①+②) x 8%
Extra Charges ⑤) Meals & Drinks and Other Expenses
⑥) Service Charge
⑦) Consumption Tax
(⑤+⑥) x 8%
(Attached Table No.2) Cancellation Charges for the Hotel (Ref. Paragraph2 of Article 6)
No Show Day of Accommodation 1 Day Prior to Accommodation 2 to 7 Days Prior to Accommodation
After 22:00 14:00~22:00 Till 14:00
Individual 1 to 5 100% 100% 50% 0% 0% 0%
Group 6 or more 100% 100% 50% 20%
  1. The percentage signifies the rate of cancellation charge to the Basic Accommodation Charge.
  2. When the number of the days contracted is shortened, the cancellation charge for its first day shall be paid by the Guest regardless of the number of days shortened.

Use Regulation

To ensure the overall safety and comfort of our Guest, the Management hereby requests that the Guests adhere to the following Regulations under Article 10 of Terms and Conditions for Accommodation Contracts. In case one of these regulations is violated by a certain guest, his or her stay or use of the Hotel facilities will be discontinued in accordance with Article 7 of Terms and Conditions for Accommodation Contracts. The Guest may have the duty to compensate for any damage which he/she is responsible for.

Article 1: Utilization of Guestroom

  1. Evacuation routes from a guestroom are shown on the back side of the room door. The Guests are requested to read the floor plan on their room door and familiarize themselves with the nearest emergency exit.
  2. Any person other than the Hotel guests is not allowed to enter guest room floors.
  3. Long stays shall not be deemed as granted the legal right for occupancy of the Hotel.
  4. The Hotel shall not provide accommodation for minor(s) that are without the consent of his/her/their parent or guardian. The Hotel will refuse the person(s) with diminished capacity and out of reason control due to illegal drug or alcohol use, or who is deemed liable to disturb or incite anxieties in other guests.

Article 2: Room Key

  1. Please make sure to lock your door before leaving the guestroom.
  2. Please keep room key card with you at all times until you check out of the Hotel
  3. Please make sure to latch the door when you are in the guestroom.
  4. Please do not fail to return the Room Key Card to the Front Desk when you check out. If the Guest loses the Room Key Card, he/she shall be required to pay the actual cost of the Key Card.

Article 3: Visitors

  1. The Guests are requested to meet visitors at the lobby.
  2. Please make sure to open the door with the latch on or to confirm the visitor by using a door scope when somebody knocks the door of the guestroom. Please contact the Front Desk if you see any suspicious individual(s)

Article 4: Guestroom

The Guest are requested to refrain from;

  1. Using open fire for cooking and warmth in your room or in the hallway without prior consent of the Hotel;
  2. Smoking in bed and other places liable to cause a fire;
  3. Using the guestroom for purposes other than accommodation such as office, party and/or sales activities without prior consent of the Hotel;
  4. Removing or altering the facilities and equipment in the guestroom without permission of the Hotel. The Guest shall be required to pay the actual repair cost for any damages caused.
  5. Taking and using commodities out of the guestroom;
  6. Hanging up items at the windows that will spoil the view and looks of the Hotel;
  7. Inviting visitors to his/her room and letting them use the fixtures and equipment of the room.

Article 5: Valuables

  1. The Guests are kindly requested to use the Safe at the Front Desk. The Hotel management is not responsible for any loss of valuables.

Article 6: Parking

  1. The Guests are requested to follow the guidance and/or instructions of the Hotel staff within the premises of the Hotel.
  2. The Guests are requested not to leave valuables or other articles in his/her vehicle. The Hotel management is not responsible for any loss from a vehicle parked in the premises of the Hotel.
  3. The Hotel staff shall not move the Guest’s vehicle on behalf of him/her.
  4. The Guests are requested to follow all parking regulations provided by the Hotel.

Article 7: Payment

  1. 1. The accommodation charges shall be paid upon arrival. The accommodation charges shall be paid with Japanese currency or by any other currency or means such as coupons or credit cards recognized by the Hotel.
  2. 2. The Guest shall pay the accommodation charges every three (3) days in advance. In case the total amount of bill upon exceeds JPY 20,000 even before the payment, the Guest shall pay the bill upon the request of the Hotel.
  3. 3. In case that the payment is to be made by the party other than the Guest, but the payment is not made within the due date, the Guest shall be requested to pay the bill by the Hotel.
  4. 4. In room telephone call charges (for local, long distance, and/or international calls) shall be added to the guest bill. Please settle such charges upon check out.

Article 8: The Guest are requested not to bring the following items into the Hotel or not to act as follows:

  1. Animals, birds, etc.
  2. Ignitable or inflammable items.
  3. Articles having an offensive or poisonous odor
  4. Unusually large quantities of items
  5. Illegal items prohibited to possess by the laws
  6. Gambling and acts of corruption and disturbance to other guests in the Hotel
  7. Leaving the guestroom dressed in a nightgown, pajamas or slippers
  8. Moving facilities and equipment or using them for purposes other than intended.
  9. Distributing advertising materials, selling items and solicitation to other guests in the Hotel.
  10. Leaving the Guest’s property in the hallway or the lobby

Article 9: The Guests are kindly requested to save electricity and water for the purpose of resource protection.